Details

Business: Ramada Merrit
Phone: (250) 378-3567
Address: 3571 Voght St, Merritt, BC V1K 1C5

Tags

Description

$19 an hour - Permanent, Full-time

Work Term: Permanent

Work Language: English

Hours: 35 to 40 hours per week

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work setting: Hospitality industry

Tasks

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Take, cancel, and change room reservations.
• Investigate and resolve complaints and claims.
• Exchange foreign currency.
• Process guests' departures, calculate charges and receive payments.
• Balance cash and complete balance sheets, cash reports and related forms.
• Maintain an inventory of vacancies, reservations, and room assignments.
• Provide customer service.

Computer and technology knowledge:

• Database software
• Computerized bookkeeping system
• Central reservation system (CRS)
• Spreadsheet

Security and safety: Criminal record check

Work conditions and physical capabilities:

• Attention to detail.
• Fast-paced environment.

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized