Posted Mar 22, 2024Warranty & Quality Consultant
Details
Business: Barkman Concrete
Address: 1132 Midday Valley Road, Merritt, BC
Website: www.barkmanconcrete.com.
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Customer Service Maintenance Safety AdvisorsDescription
$55,000 - $60,000 a year
In this role, you would be responsible for but not limited to:
· Providing customer service regarding warranty questions and service by interacting with Sales, Operations, Contractors, Dealers and end customer
· Attending onsite warranty consultation and completing repairs when required. Repairs may include cleaning and replacing product along with onsite mixing and patching of concrete.
· Processing warranty claims and documentation on a timely basis
· Assisting with various continuous improvement projects
· Inspect production material for defects
· Perform internal QA audits that are compliant with corporate policies, practices, and procedures
· Assist with the maintenance of QA monitoring programs, including audits, controls, and other qualifiers
· Support new product development and continuous improvement by integrating quality control tools into processes
· Promote and advocate quality achievement and performance improvement across the organization
To be successful in this role, candidates will:
· Be self-motivated and have a willingness to learn
· Have a positive attitude with a desire to help others succeed
· Be organized and have the ability to plan multiple tasks
· Be willing to work flexible hours as required
· Good verbal and written communication skills
· Excellent computer knowledge using office programs (Excel, Word, PowerPoint, Outlook)
· Valid Driver’s license, use of personal vehicle will be required (paid mileage)
· Previous CI and Quality training an asset
· Ability to embrace and promote the latest continuous improvement methods and ideas
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
Schedule:
- Monday to Friday
Work Location: In person
Barkman offers you group insurance, a retirement savings plan and education subsidies. To learn more about our company and products visit www.barkmanconcrete.com.