Details

Business: Canadian Tire
Address: 2761 Forksdale Avenue
Website: indeed.com

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Description

Automotive Parts Associate - Canadian Tire

Full Time - $20–$25 an hour

Main Responsibilities and Tasks:

• Provides excellent customer service and ensures an ongoing commitment to the needs of the customer and their vehicle.
• Directs or guides customer to the location of requested items.
• Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
• Deals with challenging situations in a professional manner.
• Keeps up to date on in-store promotions, in-store deals, auto center specials and product locations.
• Sources and orders automotive parts for customers though authorized suppliers.
• Follows established procedures regarding the ordering and sale of parts to customers and the Service Department.
• Processes returns, warranties and castings as required.
• Tests and fills batteries. Tests starters and alternators. Operates the battery filling station as per training received.
• Stocks shelves and merchandise display areas using modules and planograms as guidelines.
• Maintains inventory accuracy and identifies/reports low stock levels.
• Operates computer and RF gun, and enters all relevant coding in Canadian Tire systems.

Requirements:

• Demonstrated automotive subject matter knowledge and interest.
• Basic math and typing skills.
• Good working knowledge of automotive parts lookup system.
• Ability to operate a cash register is an asset.
• Ability to work under minimal supervision with computerized systems.
• Experience in a similar role, in a Canadian Tire store or Automotive Service Centre, is considered an asset.
• Highly approachable, customer-oriented individual who thrives on offering exceptional service to customers.
• Strong communication skills, ability to listen carefully and to give precise instructions.
• Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
• Ability to multitask, adapt and cope with challenging and changing situations.
• Positive attitude, punctuality and solid work ethic.

More about the position:

Potential Career Opportunities

• Next levels: Service Advisor, Department Manager and Service Manager.

Physical Demands and Working Conditions

• Standing/walking for 8 hours.
• Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise item may vary in weight from "light" to "heavy".

For more information and how to apply please visit: www.indeed.com