Details

Business: Community Futures Nicola Valley
Email: generalmanager@cfdcnv.com,
Phone: 2503783923
Address: 2181 Quilchena Avenue

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Description

Community Futures Nicola Valley

DREAI Program Ambassadors / Term Contract to December 31, 2024 /  $30.00 per hours

Provide 3 references with resume and cover letter. All qualified applicants will be contacted

PROGRAM AMBASSADOR ROLE
Program Ambassadors function in a marketing and concierge role, providing the in-person connection between Disaster Recovery and Economic Adjustment Initiative program (DREAI) services and eligible businesses.
Activities include:
• Encouraging and assisting businesses to sign up for My Community Futures (myCF) membership.
• Ongoing follow-up to encourage and support the business with accessing supports.
• Identifying program success stories for marketing and reporting purposes.
• Navigation: Working with businesses to understand their needs and connect them with relevant business supports.

• Intelligence gathering: Surveys and informal intelligence-gathering to support improved DREAI programming.

Program Ambassadors are not intended to act in an expert/advisory function. The Ambassador will forward to Specialist Support Services and Business-Specific training. Qualified Program Ambassadors may also provide services through separate contract under the Specialist Support Services and/or Business-Specific Training programs.

TECHNOLOGY
CFNV will provide the Program Ambassador with a dedicated computer for DREAI activities. Minimum computer. You will need to be able to work with Windows 10 Professional and proficient with Microsoft 365 and common goals program.
PROGRAM AMBASSADOR SUPPORT
The Program Ambassador will support Indigenous and non-Indigenous businesses, communities, and enterprising not-for-profits by support and resources to the local community. The goal is to ensure that owners and managers can effectively and efficiently access the My Community Futures (myCF) suite of services and programs. This work will be done in person and remotely and will be on a part-time contractual basis.
The responsibilities for this position include the following:
Initiate first contact with client/business in communities that have been impacted due to the disasters. Be able to explain the program criteria.
Identify the clients' willingness to proceed with assistance from the Taking Care of Business suite of services and arrange meetings.
Develop and maintain relationships with professionals and business support agencies for the purpose of generating referrals.
Where applicable, group sessions on Zoom can be planned. One-on-one sessions can be launched from these public meetings.
Interview clients to determine their current situation. With their agreement, complete an engagement survey.
Identify immediate and future needs of the client. Supply the client with all current support contacts available.
Provide an orientation of the business support programs.
Verify business locations for other services offered by My Community Futures (myCF)
Where required, assist in completing on-line or manual form applications that apply.
Maintain accurate records including copies of completed questionnaires and tracking notes on each client.
Support workshop coordinator with moderating workshops as needed
Arrange future meetings with clients where required. Note: Clients who have chosen to complete applications themselves will require follow-up in a timely manner to ensure that their progress has been documented and to identify issues which may arise preventing the client from completing their applications.
Compile statistical information for analysis and documentation.
Identify appropriate clients for success stories / testimonials and gather relevant information.
Plan networking events to promote the program.

Please contact generalmanager@cfdcnv.com, should you have the work ethic, education and experience for the Program Ambassador contract. The call will remain open until such time as an applicant has been selected.