Posted May 6, 2024Budtender / Customer Service Representative
Part-time
Description
My Buddies
Looking for Part time Budtender/ Customer Service Representative
$16.75 per hour
Role and responsibilities include, but are not limited to:
Customer Offering
- Greet customers upon entrance; engage in conversation and build a relationship to understand specific needs
- Facilitate a welcoming and positive atmosphere for everyone in the store
- Educate customers about cannabis products, strains, and consumption methods
Day to Day Operations
- Promote our culture and brand by participating in merchandising and promotional activities
- Work in partnership with Store Managers and other team members to generate sales.
- Maintain a high level of product and service knowledge; staying up-to-date with industry legislation, trends and new products
- Participate in routine store maintenance and ensure cleanliness is a priority
- Complete customer transactions on the POS system and adhere to all cash and Loss Prevention procedures
- Monitor inventory and re-stock product regularly
Regulatory Adherence
- Comply with all OH&S (Occupational, Health, and Safety) policies and procedures
- Support and promote My Buddies and BCLDB’s (British Columbia Liquor Distribution Branch) social responsibility programs
- Comply with My Buddies policies, standard operating procedures, and practices
Experience and Qualifications
- Minimum, 1-years of customer service experience
- Minimum, 1-years of retail and/or hospitality experience
- Cannabis, liquor or healthcare experience is preferred
- Valid Selling it Right certification is preferred but not necessary
- Working knowledge of regulations as it pertains to selling cannabis in BC
Personal Characteristics and Requirements
- Excellent customer service skills; you have a positive attitude, are charismatic, and are very comfortable engaging with customers
- Ability to think on your feet and creatively problem solve
- Open-minded and constantly identifying ways to improve
- Passionate about creating a positive, memorable, and tailored experience for every customer
- Excellent communication skills (written and verbal) and a professional demeanor
- Team player who is passionate about supporting the overall success of the business
- Uphold ethics, confidentiality, and demonstrate a high level of discretion at all times
- Responsible and reliable
- Must be 19 years of age or older
- Must have reliable transportation to commute to/from work
Experience:
- Customer Service: 1 year (Preferred)
- Retail and/or Hospitality: 1 year (Preferred)
- Cannabis: 1 year (Preferred)
To Apply
If you are excited about this dynamic leadership opportunity to join the growing retail cannabis industry and meet the criteria listed above, we want to hear from you! Applications will be accepted until a suitable candidate is selected, please apply early to be considered.
For more information and how to apply please visit www.indeed.com
