Details

Business: Nicola Valley Institute of Technology
Phone: 8776823300
Address: 4155 Belshaw St, Merritt, BC V1K 1R1

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Description

Nicola Valley Institute of Technology

Looking for Team Lead-Admissions and Retention

$75,688.01-$84,997.67 a year – Full Time

Responsibilities

• Coordinate and align Registrar’s Office processes and workflows related to admissions, registration, academic planning, and retention.
• Guide and support AROs, RAROs, and AFPs in implementing consistent and learner-centered services.
• Engage directly with students as needed—particularly during high-traffic periods—to support admissions, academic planning, or registration tasks, ensuring continuity of service and a positive learner experience.
• Monitor and evaluate admissions and retention processes to identify areas for improvement.
• Lead and report on projects and initiatives that support the full learner cycle.
• Facilitate communication and collaboration between departments to support timely learner progression.
• Develop tools and resources to support staff capacity and process efficiency.
• Contribute to training and onboarding for new staff in Registrar’s Office roles.
• Support data-informed decision-making by preparing reports and tracking key metrics.
• Participate in internal committees, meetings, and working groups relevant to admissions and retention.

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