Details

Business: Mark's
Phone: 2503782849
Address: 2761 Forksdale Ave
Website: indeed.com

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Description

Marks's is looking for a full time Interim Assistant Manager

$40,000–$50,000 a year

Customer Service

• Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
• Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.
• Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
• Support the customer experience through timely processing and movement of inventory to the salesfloor.

Operations

• Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
• Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.
• Assists in preparation and execution of annual inventories.
• Follows and ensures compliance of all corporate LP, cash and audit, and OH&S policies and procedures.
• Assumes responsibility for all operations of the store in the absence of the Store Manager.

Training

• Provides leadership to the team and consistently coaches and follows up to ensure the delivery the service model standards are provided to each customer.
• Creates and communicates execution of Daily Game Plan for operations activities.
• Communicates in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions.
• Follows up with the team to complete required training within timeframes.

What you’ll bring

• Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.
• Proven ability to build and manage a daily, weekly plan for the department and store.
• Exceptional communication skills and organizational skills
• Superior training and mentoring skills
• 3-5 years retail experience required.
• High energy, enthusiasm, and a drive to succeed.
• Basic computer skills required.

For more information and how to apply please visit: www.indeed.com