Posted Oct 20, 2025Health Navigator and Outreach Worker

Full-time

Details

Business: Ask Wellness Society
Address: 2196 Quilchena Avenue
Website: ca.indeed.com



Tags

Healthcare Social Services Community

Description

Ask Wellness Society

Looking for a full Time Health Navigator and Outreach Worker

$25.95–$29.76 an hour

Position Summary: As a Health Navigator and Outreach Worker you will work directly with Program Participants and sometimes family members to advocate, educate, reinforce, and coordinate a care plan in order to improve knowledge and assist with self-management of chronic illness and other health issues. To raise awareness and provide sexual health and BBI education/supports, and health navigation to marginalized clients and community. Service delivery is based on a client centered, non-judgmental perspective.

Health Navigator Responsibilities

  • Liaise with key community caregivers regarding necessary support systems for the Program Participants including health and life skills programming.
  • Engage with community to build relationships and provide support.
  • Provide crisis support and assessment when required.
  • Assist and support Program Participants in offering information on sexual health, HIV, and other services that meet the needs of cis-and-transgender, gay, bisexual, queer, two-spirit in Merritt and surrounding communities.
  • Identify issues in HIV prevention and sexual health education.
  • Raise awareness and provide sexual health and BBI education/supports, and health navigation to marginalized Program Participants and community.
  • Participate in the assessment, goal setting and program planning for Program Participants when requested.
  • Provide supervision and support to mitigate individual and program risk to ensure safety, comfort, and wellness.
  • Work closely with identified community resources for each Program Participant.
  • Actively seek the views of Program Participants and involve them in decision making to improve their own identity, purpose, and self-esteem.
  • Complete wellness checks/room checks when required.
  • Monitor and move along community members who are loitering in and around the property.
  • Provide crisis intervention as required including overdose responses by ensuring immediate access to medical services and completing necessary incident reports when required.
  • Delivery of harm reduction supplies to community partners and other members.
  • Facilitate Naloxone training for Employees, Program Participants and community.

General Administrative Responsibilities

  • Conduct assessments of potential Program Participants using the BC Housing mandated Vulnerability Assessment Tool (VAT) when requested.
  • Complete accurate and up to date communication/case notes.
  • Maintain files and statistics as per accreditation standards.
  • Complete move in/move out documentation as required by the Property Services Department.
  • When requested, be a member of the Society’s Performance and Quality Improvement (PQI) team.
  • Ensure compliance with all Society policies and procedures.
  • Other duties which may or may not be outlined within this job description.

Qualifications and Requirements

  • Bachelor of Social Work, Human Services Diploma, Support Worker/Care Aid Certificate, or an equivalent combination of education, training and/or lived experience.
  • Strong ability to recognize and address difficult behaviors.
  • Good communication, documentation, interpersonal and conflict management skills.
  • Ability to work within a team-based environment involving multi-agency supports.
  • Strong working knowledge of community resources.
  • Understands and maintains professional boundaries.
  • Valid driver’s license, safe driving record and reliable/appropriate transportation with business use coverage.
  • VAT (Vulnerability Assessment Tool) training an asset.
  • Must pass an acceptable criminal record check for the vulnerable sector.
  • Occupational First Aid Level 1 required.
  • Readiness to complete in-house online training within the first month of employment.
  • Mental Health First Aid, ASIST, and Trauma Informed Practice an asset.
  • As Program Participants are allowed to have pets, it is noted that this is a pet friendly environment.

For more information and how to apply please visit www.indeed.com

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