Posted Oct 20, 2025Health Navigator and Outreach Worker
Details
Business: Ask Wellness Society
Address: 2196 Quilchena Avenue
Website: ca.indeed.com
Tags
Healthcare Social Services CommunityDescription
Ask Wellness Society
Looking for a full Time Health Navigator and Outreach Worker
$25.95–$29.76 an hour
Position Summary: As a Health Navigator and Outreach Worker you will work directly with Program Participants and sometimes family members to advocate, educate, reinforce, and coordinate a care plan in order to improve knowledge and assist with self-management of chronic illness and other health issues. To raise awareness and provide sexual health and BBI education/supports, and health navigation to marginalized clients and community. Service delivery is based on a client centered, non-judgmental perspective.
Health Navigator Responsibilities
- Liaise with key community caregivers regarding necessary support systems for the Program Participants including health and life skills programming.
- Engage with community to build relationships and provide support.
- Provide crisis support and assessment when required.
- Assist and support Program Participants in offering information on sexual health, HIV, and other services that meet the needs of cis-and-transgender, gay, bisexual, queer, two-spirit in Merritt and surrounding communities.
- Identify issues in HIV prevention and sexual health education.
- Raise awareness and provide sexual health and BBI education/supports, and health navigation to marginalized Program Participants and community.
- Participate in the assessment, goal setting and program planning for Program Participants when requested.
- Provide supervision and support to mitigate individual and program risk to ensure safety, comfort, and wellness.
- Work closely with identified community resources for each Program Participant.
- Actively seek the views of Program Participants and involve them in decision making to improve their own identity, purpose, and self-esteem.
- Complete wellness checks/room checks when required.
- Monitor and move along community members who are loitering in and around the property.
- Provide crisis intervention as required including overdose responses by ensuring immediate access to medical services and completing necessary incident reports when required.
- Delivery of harm reduction supplies to community partners and other members.
- Facilitate Naloxone training for Employees, Program Participants and community.
General Administrative Responsibilities
- Conduct assessments of potential Program Participants using the BC Housing mandated Vulnerability Assessment Tool (VAT) when requested.
- Complete accurate and up to date communication/case notes.
- Maintain files and statistics as per accreditation standards.
- Complete move in/move out documentation as required by the Property Services Department.
- When requested, be a member of the Society’s Performance and Quality Improvement (PQI) team.
- Ensure compliance with all Society policies and procedures.
- Other duties which may or may not be outlined within this job description.
Qualifications and Requirements
- Bachelor of Social Work, Human Services Diploma, Support Worker/Care Aid Certificate, or an equivalent combination of education, training and/or lived experience.
- Strong ability to recognize and address difficult behaviors.
- Good communication, documentation, interpersonal and conflict management skills.
- Ability to work within a team-based environment involving multi-agency supports.
- Strong working knowledge of community resources.
- Understands and maintains professional boundaries.
- Valid driver’s license, safe driving record and reliable/appropriate transportation with business use coverage.
- VAT (Vulnerability Assessment Tool) training an asset.
- Must pass an acceptable criminal record check for the vulnerable sector.
- Occupational First Aid Level 1 required.
- Readiness to complete in-house online training within the first month of employment.
- Mental Health First Aid, ASIST, and Trauma Informed Practice an asset.
- As Program Participants are allowed to have pets, it is noted that this is a pet friendly environment.
For more information and how to apply please visit www.indeed.com