Details

Business: Canadian Tire
Website: ca.indeed.com

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Description

Canadian Tire

Is looking for a Service Advisor

$17.85-$19.00 per hour

Tasks

• Greet, assist and thank customers in a friendly manner, over the phone and in person
• Offer professional and knowledgeable advice to build customer’s trust and loyalty
• Listen actively to identify customer’s concerns and problems with regards to repair and maintenance of their vehicle
• Prepare work orders and review estimated costs with the customers
• Manage customers” expectations of when their vehicle will be ready
• Act as a liaison between customers and Service Center employees
• Schedule service appointments
• Ensure compliance with Health and Safety regulations

Requirements/Skills

• Knowledge of automotive mechanic
• Ability to work shifts (days, evenings, weekends and holidays)
• Approachable
• Ability to find solutions to problems, adapt and cope with challenging situations and decision
• Strong communication and interpersonal skills
• Strong computer skills
• Ability to plan, organize, delegate, and follow up on daily tasks
• Valid driver’s license for the province of employment
• Good working knowledge of COSTAR (asset) 
• Experience in a similar role (asset)

For more information, please visit

www.indeed.ca