Posted Sep 28, 2026Assistant Store Manager
Description
Dollarama
Is looking for an Assistant Store Manager
$20.90-$22.15 an hour
The Assistant Store Manager provides support to the Store Manager in overseeing the daily retail store operations, ensuring a high level of customer satisfaction, and achieving sales goals. In the absence of the Store Manager, acts as the Manager on Duty (MOD). This role involves managing staff, execution of daily operational tasks, and ensuring compliance with company policies and procedures.
The Assistant Store Manager makes sure that company rules and regulations are explained, understood and followed by all team members, that inventory counts are done in a prompt and precise manner in order to have proper resupply of goods and ensures that established merchandizing practices are followed. The Assistant Store Manager is responsible for recruitment and training activities of new employees.
Daily Tasks:
- Assisting the Store Manager in daily operations and staff management
- Helping with store merchandizing, shelf stocking, and boxing/unboxing of daily shipments
- Providing exceptional customer service and resolve escalated issues
- Training, coaching, and developing employees
- Performing cash management, store opening and closing duties as needed
- Assigning tasks to the team
- Ensure store safety and cleanliness standards are maintained
- Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken
- Conducting regular performance evaluations and providing feedback to staff
- Ensuring adherence to company policies, procedures, and safety standards
- Implementing and maintaining visual standards based on company strategy
- Responsible for hiring and performance management process
What do you need to succeed:
- Minimum 2 years’ experience in the retail industry
- At least 2 years in a supervisory or management role
- Open availability required (day, evening, weekend)
- Ability to effectively organize and time manage priorities
- Good leadership, communication and decision-making skills
- Ability to multitask, prioritize, work in dynamic, fast-paced and high-volume environment
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