Details

Business: Nlaka’pamux Health Services Society
Website: nlxfn.bamboohr.com

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Description

Nlaka’pamux Health Services Society

Looking for an on call Receptionist 

$24-26/hour, depending on experience

Position Summary

Reporting to the Executive Lead, the on call receptionist is the first point of contact for the clients of Nlaka’pamux Health. Providing administrative and/or clerical support.

Key Responsibilities

Client Support & Reception

• Greet clients and families in a warm, respectful, and culturally safe manner.
• Answer incoming calls, respond to inquiries, and direct calls to the appropriate members of the Mental Health Team.
• Provide general service information and support clients in navigating appointment processes.
• Maintain confidentiality and uphold privacy standards at all times.
• Assist clients with completing referral forms when needed, either over the phone or during in?person drop?ins.

Office & Supply Management

• Maintain inventory of office supplies and ensure stock is replenished in a timely manner.
• Support day?to?day operational needs such as printing, room bookings, organizing materials, and preparing client resource packages.
• Help maintain a calm, organized, and culturally safe office environment.

Qualifications

Required

• Strong communication, interpersonal, and organizational skills.
• Comfort working with Indigenous clients and families in a respectful and culturally safe manner.
• Proficiency with Microsoft Office, and general office software.

Assets

• Completion of a Medical Office Assistant certificate or equivalent training.
• Experience in a mental health, primary care, or related health services environment.
• Experience working in Indigenous?led health organizations.
• Knowledge of trauma?informed and culturally safe care practices.

Working Conditions

• Clinic?based with frequent interaction with clients, clinicians, and community members.
• Occasional participation in team activities, training, or community wellness events.
• Fast?paced environment requiring flexibility, professionalism, and good judgement.
• Pass a criminal record and vulnerable sector check

For more information and how to apply please visit https://nlxfn.bamboohr.com/careers/34