Posted Oct 7, 2026Cultural Support Worker
Description
Ask Wellness Society
Is looking for a Cultural Support Worker
$27.54-$33.54
The Cultural Support Worker works in collaboration with the outreach team to support connection to Elders, home-based Indigenous services and the inclusion of Indigenous healing practices as appropriate. Within this role you will promote cultural awareness, safety, and competency. Service delivery is based on a client centered, non-judgemental perspective.
Typical Duties:
- Collaborate with the outreach team to support housing stabilization for clients at risk of homelessness
- Provide care within the interdisciplinary model through trauma informed practice, two-eyed seeing practice, harm reduction and recovery-oriented care approach
- Assist clients with the development of life skills, healthy lifestyles and participate in case planning by working with clients from a cultural perspective to identify needs, cultural and personal identity and traditional practices that could serve as stabilization factors
- Plan, organize, facilitate and lead/co-lead social/cultural groups and cultural activities
- Encourage and support clients to live as fully and independently as possible within the local community, providing information, emotional, organizational, and practical support, and training as appropriate
- Engage in collaborative community partnerships to promote traditional healing, cultural teachings, and practice
- Contribute to the protection of clients to develop a sense of their own identity, purpose, and self-esteem
- Work closely with community partner agencies in support of clientele
- Actively seek the views of clients and involve them in decision-making to improve their services and accommodations
- Monitor emergencies that take place such as medical or mental health assistance and complete necessary incident reports
- When necessary, be trained to be the first to respond to an overdose situation with on-the-spot overdose response and support
- When required provide additional services to other supportive housing settings
- Ensure limitation of service notices are completed and current
- Help maintain a clean and organized workspace by doing light housekeeping in the office space
- Monitor and move along community members who are loitering in and around the property
- Assist and encourage clients to create connections within the community by volunteering and finding employment
- Other duties which may or may not be listed within the job description
- Ensure compliance with all ASK supportive standards, policies, and procedures
Administrative Responsibilities:
- Assist team with maintaining daily log, medication log/prescriptions (ensure books is updated, all meds accounted for and follow up is on prescriptions to ensure medication is up to date)
- Complete accurate and up to date communication/case notes
- Maintain files and statistics as per accreditation standards
- When requested, be a member of the Society’s Performance and Quality Improvement (PQI) team
- Ensure compliance with all Society policies and procedures
- Other duties which may or may not be outlined within this job description
Qualifications & Requirements:
- Bachelor of Social Work, Human Service Diploma or an equivalent combination of education, training and/or lived experience with mental health/addiction
- Knowledge and understanding of Indigenous culture and traditions and a demonstrated ability to work with Indigenous peoples
- Understanding of various social and political issues in the Indigenous community
- Ability to apply knowledge and experience in areas of trauma, PTSD, residential school, colonial impact on indigenous peoples as asset
- Skills in mediating conflict between various interests
- Ability to work as a team member in a case management setting involving multi-agency support
- Understands and maintains professional boundaries
- Strong working knowledge of community resources
- Excellent communication, writing, documentation, and organizational skills
- Must pass an acceptable criminal record check for the vulnerable sector
- Occupational First Aid Level 1 required
- Readiness to complete in-house online training within the first month of employment
- WHIMS and Food Safe Level 1 Certification required
- Valid driver’s license, safe driving record, and reliable/appropriate transportation with business use coverage
- Mental Health First Aid, Trauma Informed Practice, and ASSIST Training is an asset
Please note there are pets in the building
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