Details

Business: Nicola Valley Shelter and Support Society
Address: 2702 Nicola Avenue
Website: ca.indeed.com

Tags

Description

Nicola Valley Shelter and Support Society

Looking for a Temporary, Casual, Fixed term contract, Internship / Co-op Administration/Clerical & Peer Support 

$17.85 an hour

The Nicola Valley Shelter and Support Society is offering a 200-hour Administration/Clerical & Peer Support Work Placement for individuals receiving income or disability assistance. This placement combines office-skills training with foundational peer support skills—creating a well-rounded pathway into administrative, outreach, or frontline community-service roles.

Participants will receive hands-on experience, mentorship, and professional development while contributing meaningfully to the work of NVSSS.

Placement Highlights — What You’ll Learn and Do

1. Office Software Proficiency

• Learn Microsoft Word, Excel, and Outlook
• Practice electronic filing and basic data entry
• Support with document preparation and simple reports

2. Customer Service & Reception

• Handle phone calls, emails, and walk-in inquiries professionally
• Greet guests with compassion and trauma-informed communication
• Provide information and support in a calm and respectful manner

3. Document Handling & Record Keeping

• Maintain digital and paper files
• Learn FOIPPA-aligned confidentiality and privacy practices
• Assist with forms, logs, and administrative records

4. Organizational & Scheduling Skills

• Help coordinate staff schedules, meetings, and calendars
• Assist with daily office flow, task tracking, and resource inventory

5. Workplace Communication

• Strengthen written and verbal communication
• Practice team communication, note-taking, and internal updates

Peer Support Responsibilities6. Foundational Peer Support Skills

• Learn how to apply lived/living experience to support others
• Understand boundaries, ethics, and personal wellness in peer roles
• Practice empathetic listening and supportive conversation

7. Supporting Wellness & Navigation

• Provide low-barrier, non-judgmental support to shelter guests
• Offer guidance on resources such as meals, supplies, or referrals
• Assist guests in navigating the shelter environment respectfully

8. Engagement & Cultural Safety

• Help create a welcoming, inclusive atmosphere
• Participate in wellness activities or cultural events where appropriate
• Use compassionate, strengths-based approaches with all individuals

9. Role Modelling & Community Connection

• Model positive behaviour, respect, and teamwork
• Support community connection and reduce stigma for vulnerable individuals

Support & Training Provided Administrative Training

Hands-on instruction in office software, data management, and workflow organization.

Job-Specific Certifications (as eligible)

• Occupational First Aid Level 1
• WHMIS
• Food Safe Level 1
• Optional introduction to Peer Support fundamentals (if available)

How to Apply:

To express interest or learn more about the Administration/Clerical & Peer Support Work Placement, Please submit your resume through Indeed.

or Contact

Erin Abbott, Outreach and Wellness Coordinator

Email: erin.abbott@nvsss.ca

Nicola Valley Shelter and Support Society

2702 Nicola Ave, Merritt BC

For more information please visit www.indeed.com