Details

Business: Ask Wellness
Website: WWW.indeed.com

Description

$24.97-$28.62

Responsibilities

• Offer friendly, compassionate, and accurate information to community members and program participants
• Communicate with community members and program participants through a variety of channels
• Receive in-house requests for assistance, access and analyze the need, make appropriate referrals to staff and community resources
• Identify and develop a customized support system for each client including brokering ‘active’ referrals to essential housing services/programs
• Provide general clerical duties such as filing, photocopying, answering phones and providing correspondence with community resources
• Work closely with community resources

Qualifications

• Post-secondary Diploma or Certificate in Office Administration an asset.
• Human Services Diploma, Support Worker/Care Aid Certificate an asset.
• Experience with Microsoft Office, which includes Word, Excel, and Outlook.
• Excellent communication, writing, documentation, and organizational skills.
• Strong ability to recognize and address difficult behaviors.
• Good communication, documentation, interpersonal and conflict management skills.
• Ability to work within a team-based environment involving multi-agency supports.
• Strong working knowledge of community resources.
• Understands and maintains professional boundaries.
• Must pass an acceptable criminal record check for the vulnerable sector.
• Occupational First Aid Level 1 required.
• Readiness to complete in-house online training within the first month of employment.
• Mental Health First Aid, ASIST, and Trauma Informed Practice an asset.
• As Program Participants are allowed to have pets, it is noted that this is a pet friendly environment.