Posted Jul 27, 2021Service Writer



Business: Reliable Towing
Address: Merritt, BC



  • Dental care
  • Paid time off

Full job description

As part of the front-line staff, the Service Writer is responsible for ensuring that all customers are provided with top-notch customer service.

  • Sharing product knowledge and technical expertise with Reliable Diesel Tech customers to build existing and new business
  • Providing service quotes and receiving customer authorization for work to be performed
  • Finalizing sales and completing customer follow up to determine their satisfaction level with the service received
  • Scheduling customer appointments for tire and mechanical service
  • Recommending tire service, wheel and mechanical service to customers
  • Ensuring that all products are billed accurately to the customer

What does it take to get on track?

  • Previous experience as a Service Advisor or Service Writer would be preferred but we are willing to train someone with a good attitude that is willing to learn
  • Mechanical aptitude is a must have
  • Mechanical knowledge to purchase parts for services
  • Maintaining a valid driver's license and a satisfactory driver's abstract are conditions of employment
  • Excellent time management skills
  • Strong interpersonal skills with the ability to work as a team
  • Ability to work well under pressure in a fast paced, ever changing and high-volume environment

What do we offer? At Reliable Diesel Tech , you’ll have a great place to work

  • Pay worthy of your experience
  • Regular day shifts
  • Great discounts for you and your family on tires, parts and mechanical services
  • Health, Dental and Vision Benefits
  • The opportunity for growth

Interested applicants are welcome to apply in person or online!

Job Type: Full-time

Salary: $14.00-$29.00 per hour


  • Dental care
  • Extended health care
  • Flexible schedule
  • On-site parking
  • Paid time off
  • Vision care


  • 8 hour shift
  • Monday to Friday
  • No weekends


  • service advisor: 1 year (preferred)
  • Customer Service: 1 year (preferred)

Work remotely:

  • No

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